Refund policy

All Sales Final / No Cancellations

All Chris Roe Designs products are made to order. All sales are final, including personalized and non-personalized items. Orders cannot be canceled once placed, except where required by law.

We do not accept returns or exchanges for change of mind, incorrect size selection, or customer-entered customization errors. Please double-check your size, spelling, design, and selections before ordering.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from your order, contact chrisroedesigns@gmail.com promptly with your order number, photos, and a description of the issue. We will review the problem and work with you to resolve it.

This policy does not limit rights provided by applicable law, including cancellation and refund rights for delayed shipment.